Our Service
We believe that excellent service is more than a matter of course – it is essential. From your first contact with our company and your sales consultation until you collect or receive your jewellery order, we aim to provide you with an utterly exceptional shopping experience in every way.
We make jewellery shopping a transparent process
We know just how confusing buying jewellery can be, and how important it is to receive well-founded professional advice. We take all the time you need and advise you in depth – by telephone, email or personally in our store. With professional expertise, transparency and sincere personal advice, we assist you in finding the perfect piece for yourself or for your loved one or family.
Bringing individuality to sparkling life
Your wishes are our primary focus. We aim to work with you to design a unique one-of-a-kind piece of jewellery that exceeds your expectations. Whether you select a piece from one of our collections or choose an individual design, every RENÉSIM piece is meticulously hand-crafted exclusively for you by our goldsmiths and gemstone setters.
Your jewellery – a matter close to our hearts
At RENÈSIM, your jewellery is in the very best hands. A little TLC, professional cleaning and occasional polishing, and your precious jewellery will stay as fresh and sparkling as it was on the very first day you wore it. And if an accident – large or small – happens, one of our goldsmiths will restore your piece to its original condition with expert service or repair as necessary. To ensure the pleasure you take in your jewellery never expires!
Products
Outstanding quality
100% customization
Conflict-free diamonds
Consultation
Personal consultation
We take all the time you need
Full transparency
Delivery
Free delivery
Neutral packaging
Secure delivery by courier